Who we are.

• Company name: The Bright Blue LLC

• Address: 8545 Manor Road, Roseville, CA 95747, USA

• Email: privacy@thebrightblue.com
   

This policy explains what data our mobile game Tick Tock Trivia collects and how we use it when you play. We designed the app to collect only what we need for performance monitoring and product improvement. We do not sell your personal information, and we do not use it for targeted advertising.
 

1) What we collect

We collect the following categories of data strictly to operate, secure, and improve Tick Tock Trivia:

a) App usage and diagnostics

• Session events (e.g., screens viewed, taps, session start/stop)

• Crash and error logs; performance metrics (frame rate, load times)

• Feature usage (e.g., levels/modes opened), balancing and difficulty signals

b) Device and technical information

• Device model, OS version, app version

• Language, country/region (from device settings)

• Anonymous, app-generated identifiers (e.g., installation ID, Unity player ID)

c) Account and progress (only if you choose to link an account)

• Authentication status and account identifier (Apple/Google/email)

• Gameplay progress and settings saved via Unity Cloud Save

• Ownership/entitlement status for in‑app purchases (we do not receive card numbers)

We do not collect precise location; we do not track for advertising; we do not access contacts, photos, microphone, or camera.

If you contact us for support, we may receive the information you choose to share (e.g., your email and message content).
 

2) Why we collect it (lawful purposes)

We process the above data to:

• Operate and secure the app (diagnostics, fraud/abuse prevention)

• Measure performance and fix bugs

• Improve design and balance (e.g., feature usage and progression funnels)

• Preserve your progress across devices (when linked) via Cloud Save

• Validate purchases and deliver content (via Unity IAP + Cloud Code)

• Deliver configuration updates (e.g., tuning/balance) via Remote Config

• Comply with legal obligations and enforce our terms

Legal bases (where applicable): our legitimate interests in running and improving the service; consent where required by platform or law (e.g., analytics toggles); and legal obligation where necessary.
 

3) How long we keep it

We retain data only as long as needed for the purposes above, then delete or aggregate it.

• Crash/diagnostics: ≤ 12 months

• Event analytics: ≤ 24 months (aggregated thereafter)

• Cloud Save game progress: retained while your account/installation remains active and deleted upon verified request or account deletion (see §6)
   

4) Sharing and third parties

We use service providers (“processors”) to help us run analytics, crash reporting, authentication, cloud save, remote configuration, purchase validation, and hosting. These providers process data only on our instructions and under contracts that protect your data. We do not sell your data or share it with third parties for their independent marketing or advertising.

Current providers

• Unity (UGS) — Analytics, Cloud Diagnostics, Authentication, Remote Config, Cloud Save, Cloud Code, In‑App Purchases

• Apple App Store / Google Play — distribution, payment processing, and platform services

• Netfirms (netfirms.com) — hosting/infrastructure and request logs (if applicable)
   

5) Children’s privacy

Tick Tock Trivia is not directed to children and is intended for players above the applicable minimum age: 13+ (US and most regions), 15+ (Canada), 12+ (Australia). We do not knowingly collect personal information from children below these ages. If you believe a child has provided data, please contact us and we will delete it.

If we release a child‑directed version, we will first implement appropriate parental consent mechanisms and update this policy accordingly.
 

6) Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your data, and to withdraw consent where we rely on consent.

To exercise rights, contact us at privacy@thebrightblue.com. We will verify your request and respond within the time required by law. You can also:

• Use in‑app Settings → Privacy to toggle analytics (if available)

• Use Settings → Privacy → Delete my data to request deletion of Cloud Save progress (this will remove server‑stored progress and may reset your game)

• Uninstall the app to stop further collection on the device

California (CPRA). We do not sell or share personal information for cross‑context behavioral advertising. We do not use or disclose sensitive personal information for purposes other than those allowed by law.

EEA/UK (GDPR). The Bright Blue LLC is the controller. If we transfer data outside the EEA/UK, we use appropriate safeguards (e.g., Standard Contractual Clauses). You may contact our EU/UK representative (if appointed) at privacy@thebrightblue.com.
 

7) Security

We use reasonable administrative, technical, and physical measures to protect your data. No method of transmission or storage is completely secure. If we learn of a security incident affecting data we control, we will notify users and regulators as required.
 

8) International transfers

If you use the app from outside the country where our servers are located, your data may be transferred internationally. We rely on approved transfer mechanisms and contracts where required by law.
 

9) Changes to this policy

We may update this policy to reflect changes to our app or laws. We will post the updated policy in‑app and update the “Last updated” date. Material changes may also be announced via in‑app notice.
 

10) Contact us

If you have questions about this policy or our data practices, contact us at privacy@thebrightblue.com.
 

​

Apple App Store – App Privacy

• Data collected: Usage Data (app interactions), Diagnostics (crash/performance), Identifiers (app/installation ID), Purchases (entitlement status)

• Linked to you: No (aggregate or account‑scoped only; not used for advertising)

• Tracking: No (we do not track you across apps or websites)
   

Google Play – Data safety

• Collected: App activity (in‑app interactions), App info and performance (crash logs, diagnostics), Device or other IDs (app‑generated), Purchase entitlements, Account identifier if the user links an account (Apple/Google/email)

• Shared: No (only to processors operating on our behalf)

• Purpose: Analytics, app functionality, security, account services

• Data deletion: In‑app request via Settings → Privacy or email privacy@thebrightblue.com

 

Appendix A — SDK/Processor Register

List of key SDK/services, the data they collect, purpose, and retention.

ProviderData typesPurposeRetention

1. Unity AnalyticsEvents, device info, installation IDUsage analytics, balancing≤ 24 months (aggregated afterward)

2. Unity Cloud DiagnosticsCrash logs, stack traces, device/app versionBug fixing and stability≤ 12 months

3. Unity AuthenticationAccount/installation identifiers; link‑status (Apple/Google/email)Sign‑in (anon → linked) and account servicesWhile account active or until deletion

4. Unity Cloud SaveGameplay progress, settings, entitlementsCross‑device progress syncWhile account active or until deletion

5. Unity Remote ConfigNon‑personal configuration valuesFeature flags, live tuning/balanceWhile config active

6. Unity Cloud Code + IAPPurchase receipts/entitlement status (no card data)Server‑side validation and content accessTransactional records per legal/ops needs

7. Netfirms (netfirms.com)IP and request logs (if used)Security/operations30–90 days
    

---|---|---|---|

| Unity Analytics | Events, device info | Usage analytics | 24 months |
| Unity Cloud Diagnostics | Crash logs, stack traces | Bug fixing | 12 months |
| {{Hosting provider}} | IP, request logs | Security/operations | 30–90 days |
 

Appendix B — Data Retention Schedule

• Event analytics: retain raw events ≤ 24 months; aggregate thereafter

• Crash logs: ≤ 12 months

• Cloud Save progress: retained while account active; delete on verified request

• Support email: delete 90 days after ticket closure
   

End of Policy